Ask the Experts
With 40 years creating and manufacturing design solutions, we’ve seen recurring themes and also have adjusted to trends. Our expertise is what makes us unique and our engineers have captured some recent frequently asked questions to share here. If you don’t see your specific question addressed, please feel free to submit one here.
QUESTION
I have a very specific need and a tight project timeline. How do you approach custom specifications and an extremely fast turnaround?
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ANSWER
Unlike many of our competitors, we don’t have to rely on other vendors to deliver parts. Our team controls the entire manufacturing timeline with everything completed to specification in our facility. With that, we can meet tight turnaround times and detailed delivery specs – in fact, it’s our specialty. Our in-house engineers have vast amounts of experience in creating custom solutions for specific project needs. This is what we excel at and how we deliver what others cannot.
QUESTION
How do you guarantee quality on all of your produced cables, connectors, adapters, and assemblies?
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ANSWER
Because we control the manufacturing of all products and components, we are able to test the output at each and every step before anything leaves our doors. We don’t ship if our product doesn’t pass our thorough quality testing. There is no one to blame but us if a cable or component fails – so we ensure that failure isn’t an option.
QUESTION
As a new customer, do I get an assigned engineer to work through my project needs?
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ANSWER
Every project is assigned an experienced engineer. The project will move through a process that includes price and delivery estimates, engineering drawings, or specifications.
View our work process here.
QUESTION
What is DYNAWAVE EXPRESS and what are the main benefits?
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ANSWER
DYNAWAVE EXPRESS is a program that guarantees the rapid delivery of standard cable assemblies. If you order cable lengths (24″, 26″ and 48″), we can deliver to you within 24 hours. We guarantee a rapid delivery for custom lengths, but DYNAWAVE EXPRESS is a great solution for repeat customers who utilize standard specifications.
For more information on getting started with DYNAWAVE EXPRESS click here.
QUESTION
I have a standard part number that I need to order for a project. What is the quickest way I can get these?
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ANSWER
The fastest approach is to go directly to our product search to determine if your part is available. Then click ‘Request a Quote’ and an engineer will be in touch within 24 hours.
